Medical Bill & Health Insurance FAQs

Phone Numbers for Customer Service

For questions about the health insurance we accept

Call the UCLA Health referral line at 310-825-2631.

For questions about your medical bills

Like other California hospitals, we send separate bills for hospital services and physician services. (For an explanation of which care falls under which service, see making sense of your UCLA Health medical bill.)

Since we bill separately, make sure to contact the appropriate service:

Physician services: 310-301-8860 (Monday to Friday: 7:00 am to 7:00 pm)Hospital services: 310-825-8021 (Monday to Friday: 7:30 am to 4:00 pm):Ronald Reagan UCLA Medical CenterUCLA Santa Monica Medical CenterResnick Neuropsychiatric Hospital at UCLABruin University Reference Lab (BURL)West Valley Medical CenterWest Hills Surgical Center

For Questions about Medicare Advantage visit eHealth.

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